Frequently Asked Questions
Frequently Asked Questions
Feel free to call us during our business hours, 9am to 6pm, Monday to Saturday, with any questions. Our staff are happy to help!
Yes, we require a 20% deposit for any service over $100. You can make your deposit by calling us or paying it using the online booking portal when scheduling your appointment. This will guarantee your appointment reservation! However, if you do not leave a deposit but book an appointment then it will be considered a walk-in.
Deposits are Non-Refundable after 24 hours once the appointment has been set.
You can reschedule for free up to 24 hours in advance of your appointment. After two rescheduled appointments, there will be a charge of $15. We understand life happens, however, so please give us a call if you need to change your appointment time.
**If you need to reschedule your appointment due to inclement weather there will be no additional charge.
We try to accommodate walk-ins, but we do not guarantee your appointment.
Additional charges may apply if excessive pet hair or stains have to be removed.
Due to short staffing, we do not provide mobile service but we can offer to pick up and drop off your vehicle as an alternative. There is a $25 minimum fee for this service and it would have to be approved by management prior to booking.
We would have to give you a written estimate after bringing the vehicle onsite for inspection.
Yes, we provide fleet cleaning and dealership service but we would need to come onsite to give you an estimate.
Yes, we are partnered with reputable companies that come to our site to perform services.
- Two-door vehicles are considered Coupes.
- Four-door vehicles are considered Sedans.
- Two-Row Passenger SUVs/Cross Over or Trucks are considered Mid-Size Non-Sedan Vehicles.
- Three Row Passenger SUV’s/Vans or Trucks are considered Large Non-Sedan Vehicles.
- Dually/Work Trucks, Semi Trucks, Sleepers, Day Cabs, Tow Trucks are considered Commercial Vehicles. (Need to inspect the vehicle before quoting price)
With over 10 years of experience in the industry, Supreme Finish Auto Detailing has been producing quality work and happy clients since 2013.
Yes, our owner and staff are certified and trained detailers.
Yes, we are fully licensed, insured, and bonded.
Simply click on the button on our homepage that says “Book Now” or simply click HERE. Once at our booking page, select the service that you desire, and book an appointment on the date of your choice.
You can also call our customer service team at (919) 794-7261 to schedule an appointment by phone.
There will be a 25% deposit required to guarantee your service. If you do not pay the deposit then the appointment will be considered a walk-in. Confirmed Appointments are given the first priority.
We accept Debit/Credit Cards, Cash, or online payments.
There is a 4% customer service fee for any Debit/Credit or electronic payments but we are allowed to waive the customer service fee with Cash Payments. NC Sale Taxes may apply to products sold.